About the items

Are your products genuine?

YES, we only supply genuine products.

How would one know the total available quantity kept in stock for a specific item?

We are unable to show the available quantity of each item for the reason we have weekly new arrivals and therefore that quantity is consistently changing. If you want to know the available quantity feel free to inquire and we will inform you as soon as possible.

We cannot find a specific item on the website, can you help find it?

YES, let us know what you need and we will find for you.

About purchasing

How can I order?

Just leave us a message and we get back to you shortly. After you confirm our prices we will send you an invoice.

Can you give me a proforma invoice?

YES, we can give you P.I if you need.

About payment

What payment options do you accept?

We ONLY accept wire transfer.

What currency you will accept?

We can accept USD, EURO, TWD, CAD, AUD and few more. Please contact us to confirm a currency not mentioned.

About packaging

Will you help us with packing for our purchased items?

YES, we will do our best to make sure your purchased items are very well packed and secured using wooden crate with ISPC wooden crates which is for international shipping.

Can I provide specific guidelines on how to pack my goods?

YES, just let us know how you would prefer on how we pack your goods.

About Shipping

Do you ship worldwide?

YES, we offer worldwide shipment.

What shipment methods do you offer?

We suggest you use sea freight if you purchased goods are over 500KG. However, We will offer DHL, TNT and UPS for small packages. If you prefer other methods let us know and we will help you with that.

What shipping terms do you offer?

If your purchased goods are over 10,000$ we will use FOB term ( Free on board )

If your purchased goods are less than 10,000$ we will use EXW term ( Ex Works )

Will you provide shipping documents?

YES, We will provide a Bill of lading, packing list and an invoice. Furthermore, We will provide photos of your package before shipment.